Terms of service
Website Terms of Use
You have accessed the Protools Warehouse (referred to as “we”, “us”, “our” in these terms of use) website. The site is operated by Detailed Pro Products PTY LTD (ABN 77 547 119 428).
We agree to provide you with access to and use of our website, including our online shopping platform, on the terms set out below. These terms apply to all users of the site, including users who are browsers, vendors, customers, merchants and/or contributors of content.
You should ensure that you have read and understood these terms. If you do not agree to these terms, you should discontinue using the website. If you have any questions, you may us on info@protoolswarehouse.com.au
You agree to be bound by these terms (including our Privacy Policy, Shipping Policy and Refund Policy) when you use our Website.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our Products and Services to you.
Use of site and intellectual property rights
Our website is comprised of software and contains text, images, graphics, product-related data, audio clips, video, music and other information ('Content'). The Content is subject to copyright and other intellectual property rights owned by us, or a third party which has permitted us to use the Content.
You must only use the website for lawful purposes and ensure that you do not:
- Carry out any activities in relation to the website which:
- may cause disruption or failure of the website or any part of it, including its functionality
- may constitute infringement of our intellectual property rights
- Provide false information when registering an account or changing your account information
- Copy, distribute, reproduce, modify, translate, adapt, vary, reverse engineer, decompile or disassemble any of the Content or create derivate works based on the Content
- Use any spider, scraper, robot or other automated means to access the Content and the website for any purpose whatsoever or seek to bypass any measures that we may implement to restrict automated access to the Content or the website; or
- Use the Content or any trademarks or other marks contained on our website which are protected by law.
We reserve the right to monitor and track your login information on the website to ensure it is being used in accordance with these terms.
Cookies
A cookie is a small data file that a website may write to your hard drive when you visit it. A cookie file can contain information, such as a user ID, that the website uses to track the pages you have visited. The only personal information a cookie can contain is information you personally supply. A cookie cannot read data off your hard disk or read cookie files created by another website.
Our website uses cookies which stores personal information that you provide us to track user traffic patterns, to assist when you revisit the website and to measure the effectiveness of our marketing campaigns. You can set your browser to notify when you receive a cookie, providing you with an opportunity to accept or reject it. You can also disable and delete cookies in your browser. Even if you delete cookies, you can still use our site however your experience may be affected.
For further information regarding our use of your personal information, you should read our Privacy Policy.
Disclaimer
The Content is provided on an “as is” basis and we do not make any warranties as to the completeness or accuracy of the Content, including whether the use of the website will be uninterrupted, error free, or fit for a particular purpose. Protools Warehouse attempts to be as accurate as possible and uses its best endeavours to ensure, but does not itself warrant, that any information provided by its suppliers, including in relation to product descriptions or other content of this site, is accurate, complete, reliable, current or error free.
Prices or features for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
In these terms, a reference to a “claim” means any claim, allegation, demand, suit, action or the initiation or threat of proceedings of any kind made under or in connection with these terms or its subject matter, whether arising under contract, tort (including negligence), statute or any other basis in law or in equity.
To the fullest extent permitted by law:
- we exclude all representations, warranties, implied terms (including those implied by statute, custom, law or otherwise) in relation to the website or the Content, except as expressly set out in these terms; and
- we are not liable to you in respect of any claim in relation to the website or the Content or these terms for any loss, damage, expense, loss of data or other incidental damages.
Links
Our site contains links to external websites that are not operated by us and we have no control over. These links are provided for your convenience only and you agree that:
- we make no representations or warranties, or have any responsibility or liability for those websites; and
- these links do not indicate, expressly or impliedly, that we endorse the site or the products or services that are provided at those sites.
There are always risks in sharing information over the internet. While we take reasonable precautions so that our site is hosted and operated securely, you should also take precautions to protect your information.
Your use of these third-party websites is governed by their own policies. You should make sure that you have read and understood these policies.
Viruses
We make every attempt to ensure that the website is free of viruses, security intrusion, attack and other malicious code which may affect your computer systems. However, your access to and use of the website is at your own risk and you must take your own precautions to avoid and protect your computer systems against any viruses and other malicious code.
Account Security
For security purposes, you must ensure that you not share your account login details.
Credit Card / Payment Information
We do not store any credit card information that you provide. Credit card information/details are not captured on our website or servers. All payments are made through Secure Payment Gateways and not entered into Protoolswarehouse.com.au servers.
Accuracy of billing and account information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Refund Policy.
Suspending or terminating site access
We may suspend or terminate your access to and use of the Website, without notice, if you are in breach of these terms. Any termination or suspension does affect any rights or remedies which we may have under these terms or otherwise at law.
Jurisdiction
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New South Wales in connection with websites operated in Australia.
Changes to these terms
Any new features or tools which are added to the current website shall also be subject to the Terms of Service. You can view the current version of the Terms of Service at any time on this page.
We may change these terms from time to time, in our sole discretion and without notice to you. By continuing to access and use the Website, you agree to be bound by the changes to these terms.
Instructional content
We may publish content (including instructional videos or blogs) on our website that provides ‘do-it-yourself’ and other helpful information.
This instructional content is general information only. You must always consult the manufacturer’s user guides to ensure you adopt the most appropriate procedure, which may change depending on the product being used.
Instructional content should not be used as a substitution for professional advice or be relied upon for safety purposes.
Contact Information
Questions about the Terms of Service should be sent to us at info@protoolswarehouse.com.au.
Our contact information is posted below:
Protools Warehouse
E: info@protoolswarehouse.com.au
T: 02 8513 9670
Updated: 19 July 2023